FAQs & Troubleshooting
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298 Results
- 51The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 52What can happen if the wrong paper is used in your machine.
- 53How do I disable the APIPA protocol?
- 54Uninstall Scan-key-tool. (Linux)
- 55What is the difference between the toner cartridge and the drum unit?
- 56I cannot print from my computer via USB.
- 57What is Multi-Function Link Pro Suite?
- 58My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 59Large characters are printed incorrectly. (Linux)
- 60Uninstall the scanner driver. (Linux)
- 61Configure scan settings without administrator privileges (Linux)
- 62I want to print using CUPS while keeping SELinux enabled. (Linux)
- 63Windows 10 Support Information
- 64How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 65Do I need a telephone line to send and receive faxes with my Brother machine?
- 66The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 67The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 68Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 69The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 70When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 71I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 72I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 73I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 74Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 75Which E-mail packages are compatible with ControlCenter3?
- 76"Paper Jam Inside" error appears on the LCD. What should I do?
- 77What is a "Generic PCL Driver"?
- 78What is Distinctive Ring and how do I program it?
- 79When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 80Can I use non-Brother or third party supplies with the Brother machine?
- 81My FAX/MFC will not Dial. Why?
- 82What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 83Can I print using the IPP protocol on Windows XP?
- 84How do I factory reset the print server?
- 85Uninstall the drivers (Windows)
- 86How do I know the current network configuration?
- 87Configure the Scan to Email Feature (Linux)
- 88Scan using XSane or GIMP (Linux)
- 89The driver installation finished successfully but I cannot print. (Linux)
- 90When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 91Delete a network scanner entry. (Linux)
- 92Print command (cupswrapper) (Linux)
- 93I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 94Install the built-in drivers (For Windows 8 and Windows 10)
- 95Verify the Brother machine connected to the Wired Network (For Windows)
- 96What is the Network Shared printing?
- 97When I scan a document using ControlCenter, the scanned file size is too big.
- 98I cannot print from my computer via network. (For Windows)
- 99Windows 7 Support Information
- 100I updated the Web BRAdmin and cannot enable the logging function.