FAQs & Troubleshooting
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MFC-7820N
298 Results
31.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
32.
Scan and save a document in PDF format (Scan to File)
33.
Load envelopes, labels, or thick paper into the manual feed slot.
34.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
35.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
36.
How do I clean white or black spots on printed documents?
37.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
38.
How do I clear the "Awaiting Redial" message?
39.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
40.
The driver installation finished successfully but I cannot print. (Linux)
41.
I cannot scan when using SELinux (Security-Enhanced Linux)
42.
I installed scan-key-tool, but it does not work. (Linux)
43.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
44.
ControlCenter3 displays a blank screen at startup (Windows)
45.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
46.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
47.
How to identify your Operating System (OS).
48.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
49.
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
50.
Change the quality of the faxes I send (Fax Resolution).
51.
Why does the message "No Response/Busy" appear on my Transmission Verification Report?
52.
Discover the MAC address of the Brother network card
53.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
54.
I am sharing my Brother machine. I can print but cannot scan.
55.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
56.
I can print but cannot scan via network. (For Windows)
57.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
58.
Can I set my Brother machine to forward the faxes I receive to another location?
59.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
60.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)