FAQs & Troubleshooting
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151 Results
- 1The printer does not print from my mobile device or does not print correctly.
- 2Where can I download the latest P-touch Editor for Mac?
- 3I cannot find P-touch Design&Print / Design&Print 2 for iPad in the App Store.
- 4The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 7The printer is not connected to my mobile device correctly.
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9I cannot connect my printer and print via Bluetooth® on macOS 12.
- 10What is the difference between the text box layout and the label layout? (P-touch Design&Print / Design&Print 2)
- 11How do I uninstall the printer driver?
- 12How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 13What Android™ mobile application can I use?
- 14Printing is not possible. (USB connection)
- 15My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 16Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 17Installing the software
- 18Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 19How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 20I cannot select the printer on the app. (P-touch Design&Print / Design&Print 2)
- 21How to open the Devices and Printers window
- 22The printer stops while printing, or the tape is cut in the middle of the text. (P-touch Design&Print / Design&Print 2)
- 23When creating a Share Label, I cannot select multiple images. If I want to link multiple images, how do I select them? (P-touch Design&Print / Design&Print 2 for Android™)
- 24I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 25Using the Printer Setting Tool (for Mac)
- 26How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 27I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 28How to install the rechargeable Li-ion battery
- 29How do I set a tape cassette?
- 30When I change or trim an image in the template, it becomes smaller. (P-touch Design&Print / Design&Print 2)
- 31How do I change the printer connected to my Android™ device? (P-touch Design&Print / Design&Print 2)
- 32What iOS mobile application can I use?
- 33What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 34My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 35Why doesn't my machine turn on when the Power button is pressed?
- 36The printed label contains blank horizontal lines.
- 37Using the Device Settings (for Windows)
- 38How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 39How to delete the registry information and files related to the printer driver
- 40The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 41Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 42(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 43P-touch Editor crashes when I open it on my Mac.
- 44How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 46How many mobile devices can I connect to one printer via Bluetooth®?
- 47How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 48How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
- 49How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 50How can I print without displaying the print monitor screen?