FAQs & Troubleshooting
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PT-P910BT
151 Results
1.
The printer does not print from my mobile device or does not print correctly.
2.
I cannot select the printer on the app. (P-touch Design&Print / Design&Print 2)
3.
I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
4.
The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
5.
How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
6.
Where can I download the latest P-touch Editor for Mac?
7.
I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
8.
The printer is not connected to my mobile device correctly.
9.
How do I change the printer connected to my Android™ device? (P-touch Design&Print / Design&Print 2)
10.
The printer stops while printing, or the tape is cut in the middle of the text. (P-touch Design&Print / Design&Print 2)
11.
When I change or trim an image in the template, it becomes smaller. (P-touch Design&Print / Design&Print 2)
12.
I cannot connect my printer and print via Bluetooth® on macOS 12.
13.
Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
16.
Installing the software
17.
What Android™ mobile application can I use?
18.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
19.
What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
20.
When creating a Share Label, I cannot select multiple images. If I want to link multiple images, how do I select them? (P-touch Design&Print / Design&Print 2 for Android™)
21.
The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)
22.
I cannot find P-touch Design&Print / Design&Print 2 for iPad in the App Store.
23.
The printed label contains blank horizontal lines.
24.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
25.
What is the difference between the text box layout and the label layout? (P-touch Design&Print / Design&Print 2)
26.
How do I set a tape cassette?
27.
How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)
28.
Which label printers are compatible with iPrint&Label? (iPrint&Label)
29.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
30.
What iOS mobile application can I use?