FAQs & Troubleshooting
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247 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5(Video) Load plain Letter/A4 paper
- 6Load paper in the paper tray
- 7Scan a document and e-mail it as an attachment
- 8I cannot print using my Brother machine on a wireless network (Windows)
- 9Enable the Brother machine's network interface.
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11The printer status is Offline or Paused.
- 12Improve poor print quality.
- 13(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 14The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 15How do I adjust my Brother machine's tray use for copying and faxing?
- 16Use voice mail on the same line as my Brother machine.
- 17Load envelopes
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19Loading paper in the manual feed slot.
- 20I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 21Load paper in the paper tray #2
- 22Replace Ink
- 23I cannot print using my Brother machine on a wireless network (Mac)
- 24Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 25Can I print from and scan to iPhone, iPod touch and iPad?
- 26How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 27(Video) Install the ink cartridges
- 28A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 29Unable to Print 7X
- 30Can I print from or scan to Android™ Smartphone?
- 31What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 32(Video) Load envelopes
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 35Delete print jobs from the print queue.
- 36Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 37Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 38Print the Network Configuration Report
- 39I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 40Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 41Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 42Scan a document and save the scanned image to a folder on a local or network hard disk
- 43When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 44Set up my Brother machine to forward the received faxes to another location.
- 45Paper Jam
- 46Reset the network settings to the factory default.
- 47Add your Brother machine with AirPrint (macOS)
- 48What is Brother iPrint&Scan?
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50Change the printer driver settings (Windows/macOS)