FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfcj6720dw_us_eu_as.jpg)
MFC-J6720DW
249 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Can I print from or scan to Android™ Smartphone?
6.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
7.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
8.
(Video) Connect the telephone line and power cord
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
Load paper in the paper tray #2
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
13.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
14.
(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
15.
Load paper in the paper tray
16.
The printer status is Offline or Paused.
17.
Replace Ink
18.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
19.
Reset the network settings to the factory default.
20.
I cannot install Brother drivers on Debian 10 or later (Linux)
21.
(Video) Load envelopes
22.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
23.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
24.
Improve poor print quality.
25.
Protect your Brother machine against unauthorised access over the network
26.
(Video) Load plain Letter/A4 paper
27.
(Video) Install the ink cartridges
28.
What is Brother iPrint&Scan?
29.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
30.
Print using only the black ink cartridge when the Color cartridges have run out.