FAQs & Troubleshooting
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322 Results
- 1What is Brother iPrint&Scan?
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Replace Drum
- 4Replace the Toner Cartridge
- 5Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8White spots or black spots at 94 mm (3.7 in.) intervals
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10(Video) Paper is Jammed in the Paper Tray
- 11(Video) Toner set
- 12(Video) Paper is Jammed in the 2-sided Tray
- 13(Video) Paper is Jammed in the Back of the Machine
- 14Toner specks
- 15Set Telephone Line Compatibility for Interference and VoIP Systems
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17Set the Number of Rings Before the Machine Answers (Ring Delay)
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19Wrinkles or creases
- 20Reset the Network Settings to the Factory Settings
- 21Image skewed
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23Scan multiple pages into one file instead of each scan being saved as a separate file.
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 25Document Jam
- 26(Video) Paper is Jammed inside the Machine
- 27Lines across the page
- 28(Video) Set up a Brother machine and your mobile device on a wireless network
- 29What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 30Reduce Toner Consumption
- 31Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 32Restrict changing machine settings for users.
- 33Use voice mail on the same line as my Brother machine.
- 34(Video) Manual Feed
- 35Faint
- 36Hollow print
- 37The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 38Set up my Brother machine to forward the received faxes to another location.
- 39Curled or wavy
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41My Brother machine could not be found over the network when I installed drivers on my computer.
- 42Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43(Video) Cannot Detect
- 44What is Distinctive Ring and how do I program it?
- 45White lines across the page
- 46What is the default password for my Brother machine?
- 47I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 48Import a Certificate and Private Key
- 49Choose the Correct Receive Mode
- 50Change the printer driver settings (Windows/macOS)