FAQs & Troubleshooting
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327 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Replace Drum
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 5(Video) Toner set
- 6Set Telephone Line Compatibility for Interference and VoIP Systems
- 7Replace the Toner Cartridge
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9Image skewed
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12What is Brother iPrint&Scan?
- 13Brother iPrint&Scan cannot find my Brother machine (macOS)
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15(Video) Paper is Jammed in the 2-sided Tray
- 16Curled or wavy
- 17Wrinkles or creases
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19The printer status is Offline or Paused.
- 20Restrict changing machine settings for users.
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22Scan multiple pages into one file instead of each scan being saved as a separate file.
- 23Document Jam
- 24What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 25(Video) Paper is Jammed in the Paper Tray
- 26Print the Network Configuration Report
- 27Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29Set the F/T Ring Time (Fast Double-ring)
- 30Black lines down the page
- 31What driver package format is supported by my Linux distribution?
- 32Forward Incoming Faxes to Another Machine
- 33Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 34I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 35Use voice mail on the same line as my Brother machine.
- 36Faint
- 37Reset the Network Settings to the Factory Settings
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 40Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 41(Video) Cannot Detect
- 42After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 43Change Memory Receive Options
- 44Printing/ Scanning with a mobile device
- 45(Video) Paper is Jammed inside the Machine
- 46What is the default password for my Brother machine?
- 47(Video) Enable the Brother machine's network interface.
- 48Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 49White spots or black spots at 94 mm (3.7 in.) intervals
- 50Toner specks