FAQs & Troubleshooting
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329 Results
- 1Replace Drum
- 2(Video) Set up your Brother machine on a wireless network.
- 3(Video) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Enable the Brother machine's network interface.
- 5Toner specks
- 6White lines, bands or ribbing across the page
- 7What is the default password for my Brother machine?
- 8Wrinkles or creases
- 9I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 10Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 11The printer status is Offline or Paused.
- 12Wireless setup is requesting a WPS PIN to complete the setup
- 13After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 14(Video) Enable the Brother machine's network interface.
- 15(Video) I cannot find some option in the Printing preferences. (For Windows)
- 16Discover the MAC address of the Brother network card
- 17Set the Number of Rings Before the Machine Answers (Ring Delay)
- 18Scan multiple pages into one file instead of each scan being saved as a separate file.
- 19I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 20(Video) Paper is Jammed in the Back of the Machine
- 21Hollow print
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23Send an Email with User Authentication
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25Reset the Network Settings to the Factory Settings
- 26(Video) Add your Brother machine with AirPrint (macOS)
- 27(Video) Check the firmware version.
- 28My Brother machine could not be found over the network when I installed drivers on my computer.
- 29(Video) Cannot Detect
- 30Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 31Use voice mail on the same line as my Brother machine.
- 32Replace the Toner Cartridge
- 33Brother iPrint&Scan cannot find my Brother machine (macOS)
- 34Cannot print after a Windows 10 update (June 2020)
- 35(Video) Toner set
- 36Set Telephone Line Compatibility for Interference and VoIP Systems
- 37Update the Driver or Firmware for your Brother machine
- 38Create a Certificate Signing Request (CSR)
- 39Dial Restriction for Fax sending.
- 40Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 41Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 42Print Unable XX
- 43Self-Diagnostic
- 44(Video) Paper is Jammed in the Paper Tray
- 45Curled or wavy
- 46Print the Network Configuration Report
- 47Image skewed
- 48Scan to Email Attachment
- 49I cannot set up my machine using Brother Mobile Connect app. (Android™)
- 50I cannot install Brother drivers on Debian 10 or later (Linux)