FAQs & Troubleshooting
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327 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Replace Drum
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 5(Video) Toner set
- 6Set Telephone Line Compatibility for Interference and VoIP Systems
- 7Replace the Toner Cartridge
- 8Brother iPrint&Scan cannot find my Brother machine (macOS)
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10What is Brother iPrint&Scan?
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12Curled or wavy
- 13Image skewed
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 17The printer status is Offline or Paused.
- 18(Video) Paper is Jammed in the 2-sided Tray
- 19Wrinkles or creases
- 20Scan multiple pages into one file instead of each scan being saved as a separate file.
- 21Restrict changing machine settings for users.
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23Set the F/T Ring Time (Fast Double-ring)
- 24Document Jam
- 25Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 26When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 27Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 28Black lines down the page
- 29What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 30I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 31Faint
- 32(Video) Paper is Jammed in the Paper Tray
- 33Print the Network Configuration Report
- 34What driver package format is supported by my Linux distribution?
- 35I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 36Use voice mail on the same line as my Brother machine.
- 37White lines across the page
- 38Reset the Network Settings to the Factory Settings
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40Forward Incoming Faxes to Another Machine
- 41Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 42White lines down the page
- 43I cannot find some options in the Print dialog box (macOS 11 or later)
- 44After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 45A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 46The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 47(Video) Cannot Detect
- 48Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 49White spots or black spots at 94 mm (3.7 in.) intervals
- 50White lines, bands or ribbing across the page