FAQs & Troubleshooting
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MFC-B7715DW
323 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
(Video) Toner set
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
6.
Brother iPrint&Scan cannot find my Brother machine (macOS)
7.
Replace Drum
8.
Set Telephone Line Compatibility for Interference and VoIP Systems
9.
(Video) Paper is Jammed in the Paper Tray
10.
(Video) Enable the Brother machine's network interface.
11.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
12.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
13.
Image skewed
14.
Scan multiple pages into one file instead of each scan being saved as a separate file.
15.
My Brother machine could not be found over the network when I installed drivers on my computer.
16.
What is Brother iPrint&Scan?
17.
(Video) Paper is Jammed in the 2-sided Tray
18.
Curled or wavy
19.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
20.
(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
21.
Replace the Toner Cartridge
22.
(Video) 2-sided Disable or 2-sided Disabled
23.
Wrinkles or creases
24.
(Video) Paper is Jammed in the Back of the Machine
25.
(Video) Paper is Jammed inside the Machine
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
What kind of envelopes and labels are recommended for printing?
28.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
29.
White lines, bands or ribbing across the page
30.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.