FAQs & Troubleshooting
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323 Results
- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 2Curled or wavy
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5Toner specks
- 6Image skewed
- 7The printer status is Offline or Paused.
- 8White spots or black spots at 94 mm (3.7 in.) intervals
- 9Set Telephone Line Compatibility for Interference and VoIP Systems
- 10How to identify your Operating System (OS).
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 13Lines across the page
- 14White lines, bands or ribbing across the page
- 15Replace Drum
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18Wrinkles or creases
- 19Print the Network Configuration Report
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21Scan multiple pages into one file instead of each scan being saved as a separate file.
- 22Document Jam
- 23White lines across the page
- 24Faint
- 25Hollow print
- 26I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 27(Video) Toner set
- 28Use voice mail on the same line as my Brother machine.
- 29(Video) Paper is Jammed in the Back of the Machine
- 30White lines down the page
- 31Manage Multiple Certificates
- 32Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 33Change the printer driver settings (Windows/macOS)
- 34Adjust the Machine's Volume
- 35Reset Your Brother Machine
- 36What driver package format is supported by my Linux distribution?
- 37Black lines down the page
- 38What is the default password for my Brother machine?
- 39I cannot find some options in the Print dialog box (macOS 11 or later)
- 40Turn Off Memory Receive
- 41I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 42(Video) Paper is Jammed in the 2-sided Tray
- 43(Video) Paper is Jammed inside the Machine
- 44Reset the Drum Counter
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46Add your Brother machine with AirPrint (macOS)
- 47I cannot print on a wireless (Wi-Fi) network (Windows)
- 48(Video) Set up a Brother machine and your mobile device on a wireless network
- 49Load Paper in the Paper Tray
- 50Manage Your Network Machine Securely Using Web Based Management