FAQs & Troubleshooting
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329 Results
- 1Replace Drum
- 2What is the default password for my Brother machine?
- 3(Video) Toner set
- 4(Video) Set up your Brother machine on a wireless network.
- 5Enable the Brother machine's network interface.
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9(Video) Paper is Jammed in the Paper Tray
- 10(Video) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11(Video) Enable the Brother machine's network interface.
- 12Set the Number of Rings Before the Machine Answers (Ring Delay)
- 13The printer status is Offline or Paused.
- 14Toner specks
- 15White lines, bands or ribbing across the page
- 16Reset the Network Settings to the Factory Settings
- 17After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 18Wrinkles or creases
- 19I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 20(Video) I cannot find some option in the Printing preferences. (For Windows)
- 21Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 22I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 23Hollow print
- 24Discover the MAC address of the Brother network card
- 25Print Unable XX
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27Wireless setup is requesting a WPS PIN to complete the setup
- 28Set Telephone Line Compatibility for Interference and VoIP Systems
- 29Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 30Dial Restriction for Fax sending.
- 31Send an Email with User Authentication
- 32Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 33Scan multiple pages into one file instead of each scan being saved as a separate file.
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35Use voice mail on the same line as my Brother machine.
- 36(Video) Paper is Jammed in the Back of the Machine
- 37Print the Network Configuration Report
- 38Create a Certificate Signing Request (CSR)
- 39Load Paper in the Paper Tray
- 40What kind of envelopes and labels are recommended for printing?
- 41The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 42(Video) Add your Brother machine with AirPrint (macOS)
- 43(Video) Check the firmware version.
- 44What is Brother iPrint&Scan?
- 45Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 46I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 47(Video) Cannot Detect
- 48Replace the Toner Cartridge
- 49Brother iPrint&Scan cannot find my Brother machine (macOS)
- 50Cannot print after a Windows 10 update (June 2020)