FAQs & Troubleshooting
Popular |
341 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6Can I print from or scan to Android™ Smartphone?
- 7What is Brother iPrint&Scan?
- 8What driver package format is supported by my Linux distribution?
- 9Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Printouts are curled or wavy.
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 14Can I use voice mail on the same line as my Brother machine?
- 15Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 16Turn the Toner Save Mode on or off.
- 17Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 18How to identify your Operating System (OS).
- 19Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 20Scan multiple pages into one file instead of each scan being saved as a separate file.
- 21Printouts have wrinkles.
- 22The printer status is Offline or Paused.
- 23Scan and save a document in PDF format (Scan to File)
- 24Scan from the Brother iPrint&Scan application using Windows Phone.
- 25Discover the MAC address of the Brother network card
- 26Setup and use Brother PC-FAX receiving
- 27The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 28Locate files scanned with ControlCenter3 (For Windows)
- 29When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 30I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 31The toner does not fix to paper well. (Poor fixing)
- 32When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 33Reset the network settings to the factory default (video instructions).
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35I cannot print using my Brother machine on a wireless network (Windows)
- 36I cannot print using my Brother machine on a wireless network (Mac)
- 37The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 38Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 39What can happen if the wrong paper is used in your machine.
- 40Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 41I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 42Reset the network settings to the factory default (video instructions available)
- 43When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 44Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 45Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 46Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 47Set the Brother machine to prevent public access to certain features
- 48Size mismatch
- 49I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 50My Antivirus Software gives a warning message during the installation of Web BRAdmin.