FAQs & Troubleshooting
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MFC-9320CW
343 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Printouts are curled or wavy.
5.
What is Brother iPrint&Scan?
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
9.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
10.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
11.
Printouts have wrinkles.
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
Can I print from or scan to Android™ Smartphone?
14.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
15.
Scan and save a document in PDF format (Scan to File)
16.
What can happen if the wrong paper is used in your machine.
17.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
Scan from the Brother iPrint&Scan application using Windows Phone.
19.
Reduce the size of a received fax to fit the size of the paper in the Brother machine
20.
What is the recommended paper?
21.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
22.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
23.
The toner does not fix to paper well. (Poor fixing)
24.
Reset the network settings to the factory default (video instructions available)
25.
I cannot print using my Brother machine on a wireless network (Mac)
26.
ControlCenter3 displays a blank screen at startup (Windows)
27.
Configure and use the Scan to Network feature
28.
Locate files scanned with ControlCenter3 (For Windows)
29.
Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
30.
How do I forward a fax to another fax machine when my machine has a mechanical problem?