FAQs & Troubleshooting
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216 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3What driver package format is supported by my Linux distribution?
- 4Can I print from or scan to Android™ Smartphone?
- 5Pre-Required Procedures (Linux)
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 9Delete print jobs from the print queue.
- 10What is the BRAdmin Professional software used for?
- 11The machine does not print anything.
- 12How do I factory reset the print server?
- 13I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 14My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 15Functions supported in the Windows 7 built-in drivers
- 16Print the Network Configuration page
- 17I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 18Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 19What can happen if the wrong paper is used in your machine.
- 20How do I install the Optional Tray Module?
- 21I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 22The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 23I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 24What is UPnP and SSDP?
- 25How do I install additional memory?
- 26Cannot print after a Windows 10 update (June 2020)
- 27The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 28Check the IP addresses of your PC and the Brother machine
- 29I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 30I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 31I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 32When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 33Can I reduce the size of a received fax on this machine?
- 34Open the Control Panel (For Windows)
- 35How to identify your Operating System (OS).
- 36The printer status is Offline or Paused.
- 37I cannot print from my computer via USB.
- 38Change the printer driver settings (Windows/macOS)
- 39I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 40I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 41I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 42When trying to print from Mac OS® X the print queue is stopped.
- 43My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 44I'm using Macintosh®. What are the settings in the Scanner window used for?
- 45I can print but cannot scan via network. (For Windows)
- 46The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 47The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 48Install the built-in drivers (For Windows 8 and Windows 10)
- 49The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 50Does NC-2200w work with Windows Vista?