FAQs & Troubleshooting
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MFC-8820D
216 Results
1.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Can I print from or scan to Android™ Smartphone?
4.
Print the Network Configuration page
5.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
6.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
7.
Can I use non-Brother or third party supplies with the Brother machine?
8.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
9.
What is a "Generic PCL Driver"?
10.
What can happen if the wrong paper is used in your machine.
11.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
12.
Does NC-2200w work with Windows Vista?
13.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
14.
The printer status is Offline or Paused.
15.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
16.
Functions supported in the Windows 7 built-in drivers
17.
The paper is skewed when it's printed.
18.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
19.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
20.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
21.
I'm using Macintosh®. What are the settings in the Scanner window used for?
22.
My Brother machine misfeeds paper.
23.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
24.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
25.
Pre-Required Procedures (Linux)
26.
Delete print jobs from the print queue.
27.
How to identify your Operating System (OS).
28.
Can I print from and scan to iPhone, iPod touch and iPad?
29.
Change the printer driver settings (Windows/macOS)
30.
Scan a document in Mac OS X 10.7.