FAQs & Troubleshooting
Popular |
347 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Curled (video instructions available)
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9What is Brother iPrint&Scan?
- 10Reset the network settings to the factory default (video instructions).
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12I cannot print using my Brother machine on a wireless network (Mac)
- 13Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Curled or wavy
- 16Reset the network settings to the factory default (video instructions available)
- 17Turn the Toner Save mode on or off
- 18Combine multiple scanned documents into a single file with PaperPort™
- 19I cannot print using my Brother machine on a wireless network (Windows)
- 20When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 21Jam Rear
- 22White lines down the page
- 23Page skewed
- 24Toner specks
- 25I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 26Change the printer driver settings (Windows/macOS)
- 27Curled
- 28Reset the network settings to the factory default
- 29Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 30The printer status is Offline or Paused.
- 31JAM TRAY 1
- 32I cannot install Brother drivers on Debian 10 or later (Linux)
- 33When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 34I can print but cannot scan via network. (For Windows)
- 35Poor fixing
- 36Hollow print
- 37I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 38I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 39Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 40The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 41Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 43Print both sides of paper or a booklet automatically
- 44Wrinkles or creases
- 45Faint
- 46Enable the Brother machine's network interface.
- 47Protect your Brother machine against unauthorised access over the network
- 48How to identify your Operating System (OS).
- 49Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 50Check Connection