FAQs & Troubleshooting
Popular |
MFC-7860DW
349 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
JAM TRAY 1
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
Page skewed
6.
Reset the network settings to the factory default (video instructions).
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Reset the network settings to the factory default (video instructions available)
9.
Replace Toner
10.
Turn the Toner Save mode on or off
11.
Curled or wavy
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
14.
Check Connection
15.
Pre-Required Procedures (Linux)
16.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
17.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
18.
Configure a cover page for PC-FAX.
19.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
20.
Can I use voice mail on the same line as my Brother machine?
21.
Toner Low or Prepare New Toner Cartridge
22.
Document Jam
23.
JAM INSIDE
24.
What is Distinctive Ring and how do I program it?
25.
Lines across the page
26.
I cannot send a fax using PC-FAX (Windows 10)
27.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
28.
Change the printer driver settings (Windows/macOS)
29.
My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
30.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.