FAQs & Troubleshooting
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145 Results
- 101I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 102Install the built-in drivers (For Windows 8 and Windows 10)
- 103What is the difference between the toner cartridge and the drum unit?
- 104Verify if the Brother machine has a dial tone
- 105Check the remaining life of my Brother machine's drum.
- 106Clean the scanner to improve the copy or fax quality.
- 107Clean the corona wire of the drum unit.
- 108Uninstall the Brother Software and Drivers (Windows)
- 109Cannot print after a Windows 10 update (June 2020)
- 110Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 111A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 112Select Receive mode.
- 113I cannot scan via USB. (Mac OS X)
- 114When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 115The keys on the control panel do not respond or triple beep when I press them.
- 116I am having a problem receiving faxes.
- 117What is the "Station ID" and how do I set it?
- 118Where can I download Brother iPrint&Scan application for Mac?
- 119Large characters are printed incorrectly. (Linux)
- 120The driver installation finished successfully but I cannot print. (Linux)
- 121When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 122I am unable to print from a client PC to a printer on a print server. (Linux)
- 123Check the firmware version.
- 124How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 125A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 126Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 127Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 128Scan a document and e-mail it as an attachment (For Macintosh)
- 129The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 130When I scan a document using ControlCenter, the scanned file size is too big.
- 131Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 132Clean the Drum Unit.
- 133Where can I find my Brother machine's serial number?
- 134Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 135I want to print using CUPS while keeping SELinux enabled. (Linux)
- 136A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 137Windows 10 Support Information
- 138"Offline" appears on the Status Monitor.
- 139I can see some steam or moisture from the vents when printing.
- 140Open the "Scanners and Cameras" and Properties.
- 141Scan a document and e-mail it as an attachment. (For Windows)
- 142Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 143Why doesn't my Brother machine have a dial tone?
- 144I'm having an issue with the print quality.
- 145Set the date and time