FAQs & Troubleshooting
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MFC-1815
146 Results
61.
Uninstall the Brother Software and Drivers (Windows)
62.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
63.
I cannot install the driver when using the Driver Install Tool. (Linux)
64.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
65.
Configure and use the Scan Key Tool (Linux)
66.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
67.
The downloaded driver's name is different from my machine's name. (Linux)
68.
Uninstall Scan-key-tool. (Linux)
69.
I am unable to print from a client PC to a printer on a print server. (Linux)
70.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
71.
I want to print using CUPS while keeping SELinux enabled. (Linux)
72.
I cannot save a file downloaded from the Brother support website (For Windows)
73.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
74.
A blank page is fed from my Brother machine though I don't try to print or copy documents.
75.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
76.
"Offline" appears on the Status Monitor.
77.
Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
78.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
79.
Print Unable or Print Unable XX
80.
TONER ENDED
81.
Scan and save a document in PDF format for Windows (Scan to File)
82.
I'm having an issue with the print quality.
83.
Check the remaining life of my Brother machine's drum.
84.
Cover is Open
85.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
86.
Scan a document in Windows 8 and Windows 10.
87.
Clean the scanner to improve the copy or fax quality.
88.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
89.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
90.
Configure the Scan to Email Feature (Linux)