FAQs & Troubleshooting
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145 Results
- 51I cannot save a file downloaded from the Brother support website (For Windows)
- 52When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 53In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 54Scan a document in Windows 8 and Windows 10.
- 55Out of Memory
- 56I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 57I installed scan-key-tool, but it does not work. (Linux)
- 58Uninstall Scan-key-tool. (Linux)
- 59Send a fax using PC-FAX with LPD/LPRng (Linux)
- 60Uninstall printer drivers (Linux)
- 61I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 62Send an image file as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 63Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 64Scan and save a document in PDF format for Windows (Scan to File)
- 65I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 66I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 67Scan using XSane or GIMP (Linux)
- 68My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 69When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 70How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 71I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 72To install the printer driver easily using a tool. (Linux)
- 73Firewall port requirements of the Scan Key Tool (Linux)
- 74Scan a document using Brother iPrint&Scan. (macOS only)
- 75Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 76I cannot print from my computer via USB.
- 77Change the printer driver settings (Windows/macOS)
- 78Is my Brother machine compatible with third party print servers?
- 79Wrong Paper Type
- 80Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 81Uninstall the drivers. (macOS 13 or greater)
- 82I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 83I cannot install the driver when using the Driver Install Tool. (Linux)
- 84Configure the Scan to Email Feature (Linux)
- 85The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 86The downloaded driver's name is different from my machine's name. (Linux)
- 87Command List of brscan. (Linux)
- 88Important points for specifying the scan area (Linux)
- 89What is the difference between the toner cartridge and the drum unit?
- 90Send a PC-FAX
- 91Check the remaining life of my Brother machine's drum.
- 92How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 93When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 94I am experiencing problems sending a fax.
- 95Clean the corona wire of the drum unit.
- 96Cannot print after a Windows 10 update (June 2020)
- 97The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 98"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 99Delete a network scanner entry. (Linux)
- 100Uninstall the scanner driver. (Linux)