FAQs & Troubleshooting
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146 Results
- 51My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 52Uninstall Scan-key-tool. (Linux)
- 53I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 54I am unable to print from a client PC to a printer on a print server. (Linux)
- 55I cannot save a file downloaded from the Brother support website (For Windows)
- 56When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 57"Offline" appears on the Status Monitor.
- 58Download a file from the "Downloads" section and save it to Windows 8 computer.
- 59Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 60Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 61Unable to Scan / Scan Unable
- 62TONER ENDED
- 63Scan multiple pages into one file instead of each scan being saved as a separate file.
- 64I'm having an issue with the print quality.
- 65Cover is Open
- 66Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 67Clean the Drum Unit.
- 68Toner Low
- 69Clean the scanner to improve the copy or fax quality.
- 70I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 71Configure the Scan to Email Feature (Linux)
- 72Configure and use the Scan Key Tool (Linux)
- 73The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 74The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 75I installed scan-key-tool, but it does not work. (Linux)
- 76When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 77How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 78I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 79I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 80To install the printer driver easily using a tool. (Linux)
- 81I want to print using CUPS while keeping SELinux enabled. (Linux)
- 82Firewall port requirements of the Scan Key Tool (Linux)
- 83Scan a document using Brother iPrint&Scan. (macOS only)
- 84How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 85A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 86I can see some steam or moisture from the vents when printing.
- 87Open the "Scanners and Cameras" and Properties.
- 88Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 89Scan a document and e-mail it as an attachment. (For Windows)
- 90Scan a document and e-mail it as an attachment (For Macintosh)
- 91Scan and save a document in PDF format for Windows (Scan to File)
- 92Why doesn't my Brother machine have a dial tone?
- 93Scan a document in Windows 8 and Windows 10.
- 94When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 95Uninstall the drivers. (macOS 13 or greater)
- 96I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 97I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 98I cannot install the driver when using the Driver Install Tool. (Linux)
- 99Configure and use PC-FAX (CUPS) (Linux)
- 100Cannot print after a Windows 10 update (June 2020)
