FAQs & Troubleshooting
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121 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2How do I transfer label or slip templates?
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Printing is not possible. (USB connection)
- 5How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 6How do I install/change the RD roll?
- 7What Android™ mobile application can I use?
- 8(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 10Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 11(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 12Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 13How do I transfer label templates with P-touch Transfer Express?
- 14Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 15Adding a custom media size for continuous tape (Linux®)
- 16How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 17How to open the Devices and Printers window
- 18How to identify the printer's firmware version
- 19I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 20How to identify your Operating System (OS) for Windows or Mac
- 21I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 22P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 23What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 24How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 25Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 26How do I uninstall the printer driver?
- 27The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 28I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 29I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 30How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 31Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 32The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 33I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 34How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 35When I print a long label or many labels continuously, printing suddenly stops.
- 36How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 37I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 38How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 39Creating a label with OpenOffice (Linux®)
- 40Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 41The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 42How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 43(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 44I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 45Where can I find my Brother printer's serial number?
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 48When printing using the RD roll, the print is out of alignment.
- 49"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 50The printing date/time is not printed. (P-touch Editor 5.x for Windows)