FAQs & Troubleshooting
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121 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I transfer label or slip templates?
- 3Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 4Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 6Where can I find my Brother printer's serial number?
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8Printing is not possible. (USB connection)
- 9What Android™ mobile application can I use?
- 10Using the Device Settings (for Windows)
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 13How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 14How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 15The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 16How do I install/change the RD roll?
- 17I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 18Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 19The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 20I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 21I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 22My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 23Adding a custom media size for continuous tape (Linux®)
- 24(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25How to identify the printer's firmware version
- 26The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 27How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 28What is the Label List? (P-touch Editor 5.x for Windows)
- 29When I print a long label or many labels continuously, printing suddenly stops.
- 30(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 31How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 32Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 33What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 34I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 35Installing the LPR driver and CUPS wrapper driver (Linux®)
- 36Uninstalling the printer drivers (Linux®)
- 37Creating a label with OpenOffice (Linux®)
- 38How to open the Devices and Printers window
- 39The media cannot be fed to the beginning of a label.
- 40I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 41Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 42The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 43The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 44How do I clean my machine?
- 45(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 47When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 48(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 49How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)