FAQs & Troubleshooting
Popular |
127 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the Back of the Machine
- 2Condensation
- 3Media Type Mismatch or Media Mismatch
- 4(Video) Paper is Jammed in the Manual Feed Slot
- 5No Toner
- 6Cannot Detect
- 7No Paper Tray1/Tray2/MP Tray
- 8(Video) Paper is Jammed in the 2-sided Tray
- 9(Video) Paper is Jammed inside the Machine
- 10Enable the Brother machine's network interface.
- 11Adjust color settings by using the custom setting in the printer driver (Windows only)
- 12Unusable Device
- 13Out of Memory
- 14(Video) Paper is Jammed in the Paper Tray
- 15Too Many Trays
- 16Install the Brother Mobile Connect application (for mobile device)
- 17I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 20Cooling Down
- 21Wrong Toner Cartridge
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24Discover the MAC address of the Brother network card
- 25Toner Error
- 26Cannot Print ##
- 27Cartridge Error
- 28The printer status is Offline or Paused.
- 29Toner Low
- 30Drum !
- 31Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 32Check the remaining ink or toner level (Linux)
- 33I cannot print on a wireless (Wi-Fi) network (Mac)
- 34What is the default password for my BRAdmin or Web Based Management?
- 35I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 36(Video) Set up your Brother machine
- 37(Video) Paper is Jammed in the MP tray
- 38Add your Brother machine with AirPrint (macOS)
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40I cannot print using my Brother machine on a wired network (Windows/macOS)
- 41Set up your Brother machine on a wireless network (Windows/macOS)
- 42How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 43Protect your Brother machine against unauthorised access over the network
- 44How to identify your Operating System (OS).
- 45Important points you need to confirm before configuring your Brother machine for a wireless network.
- 46Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 47What is the recommended paper?
- 48Uninstall the Brother Software and Drivers (Windows)
- 49I cannot connect my machine to a Windows 11 computer via USB.
- 50When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.