FAQs & Troubleshooting
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205 Results
- 1What is Brother iPrint&Scan?
- 2Change the printer driver settings (Windows/macOS)
- 3What kind of paper can I use?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5What can happen if the wrong paper is used in your machine.
- 6Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 8Configure the Brother machine for a wireless network using automatic wireless mode (SecureEasySetup™, Wi-Fi Protected Setup or AOSS™)
- 9What is the recommended paper?
- 10I cannot find some option in the Printing preferences. (For Windows)
- 11How do I factory reset the print server?
- 12The printer status is Offline or Paused.
- 13Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 14Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 15Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 16Discover the MAC address of the Brother network card
- 17Can I print from or scan to Android™ Smartphone?
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 20Printouts (envelopes) have creases.
- 21Printouts have wrinkles or creases.
- 22What are the expected yields of the consumables?
- 23How do I install the Optional Tray Unit?
- 24I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 25Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 26I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 27How can I change the printer settings?
- 28How do I install additional memory?
- 29My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 30Open the Status Monitor
- 31Delete print jobs from the print queue.
- 32Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 33Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 34Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 35I cannot connect to the print server using my web browser. What should I do?
- 36Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38I cannot print from my computer via network. (For Windows)
- 39Uninstall the drivers. (Mac OS X 10.5)
- 40Protect your Brother machine against unauthorised access over the network
- 41I cannot connect my machine to the wireless network.
- 42Can the network printer be setup both wired and wireless at the same time?
- 43What is SecureEasySetup™, Wi-Fi Protected Setup (PBC*)or AOSS™?
- 44In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 45Print the Network Configuration List.
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47I am unable to print from a client PC to a printer on a print server. (Linux)
- 48Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 49I cannot print from my computer via network. (For Macintosh)
- 50I updated the Web BRAdmin and cannot enable the logging function.