FAQs & Troubleshooting
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HL-5370DW
205 Results
1.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
What is Brother iPrint&Scan?
4.
Can I print from or scan to Android™ Smartphone?
5.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
The printer status is Offline or Paused.
11.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
12.
Use the Universal Printer Driver for PCL
13.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
14.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
15.
Printouts (envelopes) have creases.
16.
Can I use non-Brother or third party supplies with the Brother machine?
17.
How do I disable the APIPA protocol?
18.
Download a file from the "Downloads" section and save it to Windows 8 computer.
19.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
20.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
21.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
22.
Can I print from DOS applications?
23.
What are the expected yields of the consumables?
24.
What driver package format is supported by my Linux distribution?
25.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
26.
I cannot find some option in the Printing preferences. (For Windows)
27.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
28.
Print a web page from iPrint&Scan when using an Android™ mobile device.
29.
How to identify your Operating System (OS).
30.
Can the network printer be setup both wired and wireless at the same time?