FAQs & Troubleshooting
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- 1(Video) Load A5 paper
- 2(Video) Load A4/Letter paper
- 3Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 4(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 5(Video) Unpack your Brother machine
- 6Replace Drum
- 7Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 8Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 9The printer status is Offline or Paused.
- 10Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 11Load paper in the paper tray
- 12What is Brother iPrint&Scan?
- 13Jam Inside
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16My Brother machine could not be found over the network when I installed drivers on my PC.
- 17(Video) Set up your Brother machine
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20How to identify your Operating System (OS).
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22Drum !
- 23I cannot print using my Brother machine on a wireless network (Windows)
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25What is Toner Continue Mode?
- 26Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 27Jam Tray
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Set up your Brother machine on a wireless network (Windows/macOS)
- 30Download a file from the "Downloads" section and save it to Windows 8 computer.
- 31Service Call
- 32What driver package format is supported by my Linux distribution?
- 33I cannot install the Brother printer driver (macOS 11 or later)
- 34Protect your Brother machine against unauthorised access over the network
- 35Check the remaining ink or toner level (Linux)
- 36Where can I download Brother iPrint&Scan application for Mac?
- 37I cannot print using my Brother machine on a wireless network (Mac)
- 38The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 39Change the printer driver settings (Windows/macOS)
- 40Turn the Toner Save Mode on or off.
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 43I cannot connect my machine to the wireless network (For Macintosh)
- 44Can I print from or scan to Android™ Smartphone?
- 45Check the firmware version.
- 46Install the built-in drivers (For Windows 8 and Windows 10)
- 47Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 48Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 49No Toner
- 50Cooling Down