FAQs & Troubleshooting
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- 1(Video) Load A4/Letter paper
- 2(Video) Load A5 paper
- 3(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 4Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Load paper in the paper tray
- 7What is Brother iPrint&Scan?
- 8Replace Drum
- 9Replace Toner
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Cannot print after a Windows 10 update (June 2020)
- 13I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16(Video) Unpack your Brother machine
- 17Can I print from or scan to Android™ Smartphone?
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Protect your Brother machine against unauthorised access over the network
- 21(Video) Set up your Brother machine
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24The printer status is Offline or Paused.
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 26Jam Tray
- 27Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28How to identify your Operating System (OS).
- 29Can I print from and scan to iPhone, iPod touch and iPad?
- 30Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 31The Error LED is still on or flashing after I replace the drum unit with a new one.
- 32What is Toner Continue Mode?
- 33Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 34What is the BRAdmin Professional software used for?
- 35I cannot print using my Brother machine on a wireless network (Mac)
- 36My Brother machine could not be found over the network when I installed drivers on my PC.
- 37Download a file from the "Downloads" section and save it to Windows 8 computer.
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 40Can I use AirPrint with my Brother machine?
- 41Cartridge Error
- 42No Toner
- 43Drum End Soon
- 44Jam Inside
- 45Can I use non-Brother or third party supplies with the Brother machine?
- 46Service Call
- 47What driver package format is supported by my Linux distribution?
- 48Print a web page from iPrint&Scan when using an Android™ mobile device.
- 49Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 50Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?