FAQs & Troubleshooting
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236 Results
- 130/08/2024List of Error Messages for Artspira app (M#######/E#####)
- 227/08/2024For better results when sewing stretch fabrics
- 312/07/2024"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 412/07/2024"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 512/07/2024Combination of fabric, thread and needle
- 612/07/2024"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
- 712/07/2024"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 812/07/2024"Attach the embroidery frame." message appears on the LCD. What does it mean?
- 912/07/2024"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 1017/06/2024How do I clean the race?
- 1121/05/2024"This button does not operate when the embroidery unit is attached." message appears on the LCD. What does it mean?
- 1212/03/2024Stitches are skipped
- 1308/03/2024What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 1408/03/2024What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 1529/02/2024Introducing the Brother Artspira application
- 1620/02/2024Fabric puckers
- 1706/02/2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 1802/02/2024How to connect your machine and transfer data to Artspira
- 1923/01/2024How to set up the wireless network connection with the wizard on the machine
- 2025/12/2023How to update your machine by downloading the update file directly to your machine using a wireless network
- 2111/12/2023E92001 appears on the Artspira app screen.
- 2213/10/2023Introducing Brother My Design Snap application
- 2313/10/2023Introducing Brother My Stitch Monitor application
- 2428/08/2023E96001 appears on the Artspira app screen.
- 2528/08/2023M5613201 appears on the Artspira app screen.
- 2628/08/2023M5612301 appears on the Artspira app screen.
- 2728/08/2023M4345001 appears on the Artspira app screen.
- 2823/06/2023M1332002 appears on the Artspira app screen.
- 2924/05/2023How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 3022/05/2023How do I remove or attach the presser foot holder?
- 3118/05/2023Machine does not start to sew.
- 3215/05/2023Basic procedure to sew stitches
- 3302/05/2023Where do I put the oil in my machine?
- 3403/04/2023"Failed to save file." message appears on the LCD. What does it mean?
- 3516/03/2023Tutorial videos on how to use the machine [Video instructions]
- 3624/01/2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 3724/01/2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 3818/01/2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 3916/12/2022How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
- 4016/12/2022How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 4130/11/2022How to Change Embroidering Order (My Connection) [Video]
- 4230/11/2022How to Use the My Connection Function [Video]
- 4326/09/2022Data cannot be saved to a USB flash drive
- 4426/09/2022Data cannot be saved to the machine
- 4526/09/2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 4626/09/2022[Embroidery machine users] How to retrieve the data transferred from Artspira
- 4726/09/2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 4826/09/2022Multiple data cannot be transferred to the machine at once
- 4926/09/2022Data cannot be transferred even though the machine number has been input. (M5622201)
- 5026/09/2022There is no machine that can be transferred