FAQs & Troubleshooting
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101 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Touch panel is malfunctioning.
- 3The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 4How do I wind the bobbin?
- 5How do I thread the machine (Threading the upper thread)?
- 6The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 7How do I adjust thread tension for embroidering?
- 8How to change the needle stop position
- 9The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 10How do I adjust the sensitivity of the operation keys?
- 11How do I attach or remove the embroidery frame ?
- 12Embroidery
- 13"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 14How do I change the needle ?
- 15How do I remove or attach the Embroidery foot ?
- 16"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 17Tips for getting better embroidery results
- 18It is difficult to remove the needle plate cover from the machine. (How do I remove the needle plate cover from the machine?)
- 19How do I hoop the fabric in the embroidery frame?
- 20How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 21How do I clean the race?
- 22"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 23"Not enough available memory to save the pattern. Delete another pattern?." message appears on the LCD. What does it mean?
- 24"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 25Data cannot be saved to the machine
- 26The pattern transferred from the Artspira app does not appear on the screen of the machine
- 27[Embroidery machine users] How to retrieve the data transferred from Artspira
- 28Data cannot be transferred even though the machine number has been input. (M5622201)
- 29"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 30Fabric puckers
- 31"F06" appears on the LCD. What does it mean?
- 32"F05" appears on the LCD. What does it mean?
- 33"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 34How do I set the bobbin?
- 35Where do I put the oil in my machine?
- 36"This USB media cannot be used." message appears on the LCD. What does it mean?
- 37"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 38How to change the displayed language
- 39How to disconnect a machine from Artspira using the machine
- 40M4210001 appears on the Artspira app screen.
- 41"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 42Data cannot be saved to a USB flash drive
- 43M6331001 appears on the Artspira app screen.
- 44Stitches are skipped
- 45"F07" appears on the LCD. What does it mean?
- 46"F03" appears on the LCD. What does it mean?
- 47"F02" appears on the LCD. What does it mean?
- 48"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 49"This pattern cannot be used." message appears on the LCD. What does it mean?
- 50"Preventive maintenance is recommended." ppears on the LCD.