FAQs & Troubleshooting
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35 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2"DOCUMENT JAM" error appears on the LCD. What should I do?
- 3How can I clear the "PAPER JAM" error message?
- 4I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 5Can I connect my External Answering Device in another room and still receive faxes?
- 6What does "NG" on the Transmission Verification Report mean?
- 7Can an External Answering Device(TAD) be used instead of the built-in one?
- 8How does the "FAX/TEL" Mode work?
- 9What is Distinctive Ring and how do I program it?
- 10Can I confirm that the FAX was sent correctly?
- 11My FAX/MFC will not Dial. Why?
- 12When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 13How do I improve the copy or fax quality?
- 14My Brother machine has no power.
- 15When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 16I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 17Can I print from or scan to Android™ Smartphone?
- 18I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 19I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 20How do I set up a answering machine (TAD) to work on the same line as the fax?
- 21How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 22Why can't I copy or send? All the keys just beep 3 times.
- 23How do I program the date and time?
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25How do I clean the print head?
- 26How do I replace the ribbon?
- 27What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 28Can I print a report that will show a listing of faxes I sent and received?
- 29I am experiencing problems sending a fax, what can I do?
- 30Why are my sent faxes always received with a black vertical line down the page?
- 31Do I need a telephone line to send and receive faxes with my Brother machine?
- 32How do I print the received faxes that are stored in memory? (Fax Storage)
- 33How do I know which receive mode to select?
- 34What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 35How do I clean the Scanner to improve the copy or fax quality?