FAQs & Troubleshooting
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FAX-878
39 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
My FAX/MFC will not Dial. Why?
3.
How do I improve the copy or fax quality?
4.
"DOCUMENT JAM" error appears on the LCD. What should I do?
5.
How can I clear the "PAPER JAM" error message?
6.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
7.
What is Distinctive Ring and how do I program it?
8.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
9.
What does "NG" on the Transmission Verification Report mean?
10.
Can I confirm that the FAX was sent correctly?
11.
Can I reduce the size of a received fax on this machine?
12.
How do I connect an External Telephone?
13.
Can I connect my External Answering Device in another room and still receive faxes?
14.
Can an External Answering Device(TAD) be used instead of the built-in one?
15.
How do I know which receive mode to select?
16.
How does the "FAX/TEL" Mode work?
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
I am experiencing problems sending a fax, what can I do?
19.
Can I print from or scan to Android™ Smartphone?
20.
How do I clean the print head?
21.
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
22.
My Brother machine has no power.
23.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
24.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
25.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
26.
How do I set up a answering machine (TAD) to work on the same line as the fax?
27.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
28.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
29.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
30.
Why can't I copy or send? All the keys just beep 3 times.