FAQs & Troubleshooting
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54 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Can I reduce the size of a received fax on this machine?
- 3Can I use non-Brother or third party supplies with the Brother machine?
- 4What can happen if the wrong paper is used in your machine.
- 5Why doesn't the machine answer when receiving a call?
- 6My FAX/MFC will not Dial. Why?
- 7I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 8How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 9What is Distinctive Ring and how do I program it?
- 10What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 11Stop my Brother machine from automatically redialing a busy number.
- 12I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 13Can I confirm that the FAX was sent correctly?
- 14What does "COMM.ERROR" on the LCD display mean?
- 15Change or delete a Group stored at a One Touch/Speed Dial.
- 16How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
- 17How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
- 18What is the difference between the toner cartridge and the drum unit?
- 19The keys on the control panel do not respond.
- 20Replace the drum unit.
- 21Can I print from or scan to Android™ Smartphone?
- 22Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from my computer.
- 23Can I buy any MICR toner?
- 24I can receive a fax, but cannot receive a telephone call.
- 25My Brother machine misfeeds paper.
- 26How can I improve the copy quality?
- 27Can I print from and scan to iPhone, iPod touch and iPad?
- 28Can I send a fax without scanning the documents into memory?
- 29Replace the toner cartridge.
- 30Set up a Group for Broadcasting faxes.
- 31I am experiencing problems receiving faxes. What can I do?
- 32When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 33Why are my sent faxes always received with a black vertical line down the page?
- 34When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 35Vertical streaks appear in my copies.
- 36I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 37Do I need a telephone line to send and receive faxes with my Brother machine?
- 38How do I clean the Scanner to improve the copy or fax quality?
- 39How do I clear the "Awaiting Redial" error?
- 40Where is the full User's Guide? I can't find enough information in the paper manual.
- 41My Brother machine has no power.
- 42How do I know which receive mode to select?
- 43The paper is skewed when it's printed.
- 44Make copies using my Brother machine.
- 45Why does the display read "Cover Open"?
- 46How can I clear the "PLS OPEN COVER" error message on LCD?
- 47What does "MACHINE ERROR XX" mean?
- 48Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 49How do I send a fax to multiple fax numbers? (Broadcasting)
- 50I am experiencing problems sending a fax, what can I do?