FAQs & Troubleshooting
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35 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 3How do I connect an External Telephone?
- 4What is Distinctive Ring and how do I program it?
- 5My FAX/MFC will not Dial. Why?
- 6I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 7How do I improve the copy or fax quality?
- 8Can I confirm that the FAX was sent correctly?
- 9Can I reduce the size of a received fax on this machine?
- 10How can I clear the "PAPER JAM" error message?
- 11What does "NG" on the Transmission Verification Report mean?
- 12How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 13Can I print from or scan to Android™ Smartphone?
- 14How does the "FAX/TEL" Mode work?
- 15How do I know which receive mode to select?
- 16How do I program the date and time?
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 19Set up an answering machine (TAD) to work on the same line as the fax.
- 20I am experiencing problems sending a fax, what can I do?
- 21When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 22How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 23Why can't I copy or send? All the keys just beep 3 times.
- 24I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 25Why are my sent faxes always received with a black vertical line down the page?
- 26Vertical streaks appear in my copies.
- 27Do I need a telephone line to send and receive faxes with my Brother machine?
- 28"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 29I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 30Can I connect my External Answering Device in another room and still receive faxes?
- 31Can I print a report that will show a listing of faxes I sent and received?
- 32My Brother machine has no power.
- 33What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 34How do I print the received faxes that are stored in memory? (Fax Storage)
- 35When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?