FAQs & Troubleshooting
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FAX-817/ FAX-817S
35 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I connect my External Answering Device in another room and still receive faxes?
3.
What is Distinctive Ring and how do I program it?
4.
Can I confirm that the FAX was sent correctly?
5.
What does "NG" on the Transmission Verification Report mean?
6.
Can I reduce the size of a received fax on this machine?
7.
How do I connect an External Telephone?
8.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
9.
My FAX/MFC will not Dial. Why?
10.
How does the "FAX/TEL" Mode work?
11.
How can I clear the "PAPER JAM" error message?
12.
How do I improve the copy or fax quality?
13.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
14.
How do I know which receive mode to select?
15.
How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
16.
Can I print from or scan to Android™ Smartphone?
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
How do I print the received faxes that are stored in memory? (Fax Storage)
19.
Do I need a telephone line to send and receive faxes with my Brother machine?
20.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
21.
My Brother machine has no power.
22.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
23.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
24.
Can I print a report that will show a listing of faxes I sent and received?
25.
How do I program the date and time?
26.
Why can't I copy or send? All the keys just beep 3 times.
27.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
28.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
29.
Why are my sent faxes always received with a black vertical line down the page?
30.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?