FAQs & Troubleshooting
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Latest |
66 Results
- 116/04/2025Where can I download Brother iPrint&Scan application for Mac?
- 216/04/2025Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 311/03/2025What is the default password for my Brother machine?
- 403/03/2025What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 505/02/2025Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 619/12/2024What is Power PDF?
- 713/12/2024How to identify your Operating System (OS).
- 824/10/2024The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 927/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 1028/02/2024Uninstall the drivers. (macOS 13 or greater)
- 1115/02/2024Uninstall the drivers. (macOS 10.14 - macOS 12)
- 1205/09/2023When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 1305/09/2023(Video) Calibrate Your Brother Machine
- 1425/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 1522/08/2022Configure the Scan to Email Feature (Linux)
- 1628/07/2022Update the Driver or Firmware for your Brother machine
- 1723/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1820/04/2022Uninstall the Brother Software and Drivers (Windows)
- 1914/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2024/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2110/11/2021Open the Control Panel (For Windows)
- 2212/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2329/07/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 2406/07/2020Change the brscan5 scan settings using XSane (Linux)
- 2506/07/2020Scan using XSane or GIMP (Linux)
- 2606/07/2020Important points for specifying the scan area (Linux)
- 2706/07/2020What driver package format is supported by my Linux distribution?
- 2802/07/2020If You Want to Check that Your Network Devices are Working Correctly
- 2902/07/2020Your Brother Machine Cannot Scan over the Network
- 3002/07/2020Your Scanner Cannot Be Detected on the Network During Installation
- 3102/07/2020Scanning and Other Problems
- 3202/07/2020Clean the Scanner and Rollers
- 3302/07/2020If You Cannot Complete the Wireless Network Setup Configuration
- 3402/07/2020Document Jam
- 3502/07/2020Error and Maintenance Indications
- 3606/04/2020Delete a network scanner entry. (Linux)
- 3711/03/2020Check the Serial Number
- 3807/02/2020Load Non-standard Size Document
- 3925/12/2019Calibrate Your Brother Machine
- 4025/12/2019Reset Your Brother Machine
- 4119/12/2019(Video) Clean the Scanner and Rollers
- 4205/12/2019Access Web Based Management
- 4305/12/2019Check the Network Name (SSID) that your machine is connected to.
- 4404/12/2019Use the Output Guide
- 4504/12/2019Install your Brother machine's software from Full Driver Package. (Windows)
- 4604/12/2019Change the General Settings Using Remote Setup
- 4704/12/2019Set Up the Brother Machine Using Remote Setup (Mac)
- 4804/12/2019Set Up the Brother Machine Using Remote Setup (Windows)
- 4904/12/2019Load a Plastic Card
- 5004/12/2019Load Standard Size Document