FAQs & Troubleshooting
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181 Results
- 1(Video) Load A4/Letter papers
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Printer Jam or Paper Jam
- 4Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 5(Video) Fill the ink tanks
- 6Brother iPrint&Scan cannot find my Brother machine (macOS)
- 7Refill Ink
- 8Paper is Jammed Inside the Machine
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Install the Brother iPrint&Scan application (for mobile device)
- 11How to identify your Operating System (OS).
- 12Check the Print Quality
- 13(Video) Set up your Brother machine
- 14Reset Your Machine
- 15Other Problems
- 16(Video) How to Email Print
- 17(Video) Load Envelopes
- 18I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 19Error and Maintenance LED Indications
- 20Check the ink level and then press [Stop]
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26What is Brother iPrint&Scan?
- 27(Video) Change the Copy Shortcut button settings
- 28Unable to Scan
- 29Print Unable XX
- 30I cannot print on a wireless (Wi-Fi) network (Windows)
- 31Improve poor print quality.
- 32My Brother machine could not be found over the network when I installed drivers on my computer.
- 33Change the Print Options to Improve Your Print Results
- 34Load Paper in the Manual Feed Slot
- 35The printer status is Offline or Paused.
- 36(Video) Copy an ID Card
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38One or more of my colors are not printing (blank).
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40What driver package format is supported by my Linux distribution?
- 41Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 42The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 43(Video) When I print photos, the color quality is not good.
- 44I cannot print on a wireless (Wi-Fi) network (Mac)
- 45No Paper / No Paper Fed
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 48Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 49The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 50Load Documents on the Scanner Glass