FAQs & Troubleshooting
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321 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4What is Brother iPrint&Scan?
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6Replace Ink
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Can I print from or scan to Android™ Smartphone?
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 13How do I load paper?
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15Paper Jam
- 16Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 17The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 18Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 19Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 20The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 21What driver package format is supported by my Linux distribution?
- 22When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 23Printing/ Scanning with a mobile device
- 24I still receive the error message "Paper Jam" after I removed the jammed paper.
- 25When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 26Change the printer driver settings (Windows/macOS)
- 27Document Jam
- 28Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 29Wrong Paper Size
- 30When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32Enable the Brother machine's network interface.
- 33I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 34Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 35Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 36When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 37I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 38Easy Scan to E-mail
- 39Scan from the Brother iPrint&Scan application using Windows Phone.
- 40Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 41Improve poor print quality.
- 42When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 43The printer status is Offline or Paused.
- 44How to identify your Operating System (OS).
- 45Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 46My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 47Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 48My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 49Ink Low
- 50Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?