FAQs & Troubleshooting
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194 Results
- 51Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 52How to identify your Operating System (OS).
- 53Unable to Scan / Scan Unable
- 54No Toner
- 55Toner Low
- 56Reset the network settings to the factory default
- 57What is the BRAdmin Professional software used for?
- 58My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 59Wireless setup is requesting a WPS PIN to complete the setup
- 60I cannot print using my Brother machine on a wireless network (Mac)
- 61Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 62How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 63Load paper in the paper tray
- 64Printing/ Scanning with a mobile device
- 65Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 66Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 67Discover the MAC address of the Brother network card
- 68The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 69Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 70A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 71Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 72I get a TS error when trying to print on a wireless network.
- 73I cannot print using my Brother machine on a wireless network (Windows)
- 74I cannot save a file downloaded from the Brother support website (For Windows)
- 75Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 76I cannot find some option in the Printing preferences. (For Windows)
- 77Download a file from the "Downloads" section and save it to Windows 8 computer.
- 78What is Brother iPrint&Scan?
- 79I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 80Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 81I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 82Scan a document and e-mail it as an attachment. (For Windows)
- 83Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 84Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 85Change the printer driver settings (Windows/macOS)
- 86Scan multiple pages into one file instead of each scan being saved as a separate file.
- 87When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 88I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 89Can I use non-Brother or third party supplies with the Brother machine?
- 90Print the Network Configuration Report
- 91I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 92I cannot install the driver when using the Driver Install Tool. (Linux)
- 93Configure and use the Scan Key Tool (Linux)
- 94My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 95"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 96When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 97Uninstall Scan-key-tool. (Linux)
- 98I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 99I want to print using CUPS while keeping SELinux enabled. (Linux)
- 100Open the Control Panel (For Windows)