FAQs & Troubleshooting
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194 Results
- 1(Video) Load A5 short edge/A4/Letter paper
- 2(Video) Load A5 long edge paper
- 3My Brother machine could not be found over the network when I installed drivers on my PC.
- 4(Video) Unpack your Brother machine
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Jam Inside
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 9Jam Tray
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12Print a web page from iPrint&Scan when using an Android™ mobile device.
- 13Replace Drum
- 14Turn the Toner Save mode on or off
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 18Enable the Brother machine's network interface.
- 19(Video) Set up your Brother machine
- 20I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 21Document Jam
- 22Black lines down the page
- 23Cannot print after a Windows 10 update (June 2020)
- 24Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 25Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 26I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 27Print Unable or Print Unable XX
- 28TONER ENDED
- 29Scan using XSane or GIMP (Linux)
- 30A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32Load paper in the paper tray
- 33Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 34Unable to Scan / Scan Unable
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36Fuser Error or Self-Diagnostic
- 37The printer status is Offline or Paused.
- 38Drum End Soon
- 39Reset the network settings to the factory default
- 40What is the BRAdmin Professional software used for?
- 41How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43What driver package format is supported by my Linux distribution?
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Scan from the Brother iPrint&Scan application using Windows Phone.
- 46I cannot find some option in the Printing preferences. (For Windows)
- 47Download a file from the "Downloads" section and save it to Windows 8 computer.
- 48Printing/ Scanning with a mobile device
- 49What is Brother iPrint&Scan?
- 50Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.