FAQs & Troubleshooting
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Latest |
41 Results
- 130/04/2025I cannot set up my machine using Brother Mobile Connect app. (Android™)
- 216/04/2025Where can I download Brother iPrint&Scan application for Mac?
- 316/04/2025Access Web Based Management
- 411/03/2025What is the default password for my Brother machine?
- 503/03/2025What is the default password for my BRAdmin, Remote Setup or Web Based Management?
- 619/12/2024What is Power PDF?
- 713/12/2024How to identify your Operating System (OS).
- 827/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 928/02/2024Uninstall the drivers. (macOS 13 or greater)
- 1015/02/2024Uninstall the drivers. (macOS 10.14 - macOS 12)
- 1126/09/2023My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 1223/06/2023Your Brother Machine Cannot Scan over the Network
- 1323/06/2023Wireless LAN Error Codes
- 1406/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1506/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1604/11/2022Update the Driver or Firmware for your Brother machine
- 1722/08/2022Configure the Scan to Email Feature (Linux)
- 1830/06/2022Set up your Brother machine on a wireless network. (Windows/macOS)
- 1923/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2020/04/2022Uninstall the Brother Software and Drivers (Windows)
- 2114/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2211/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 2301/04/2022(Video) Replace the Roller Kit
- 2424/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2511/03/2022Discover the MAC address of the Brother network card
- 2611/03/2022Your Brother machine cannot scan. / Scanning has stopped.
- 2710/03/2022Check your machine's IP Address or Node Name
- 2802/03/2022Reset the Network Settings to Factory Default
- 2929/11/2021A security warning appears when accessing Web Based Management via HTTPS.
- 3029/11/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 3112/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3229/07/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 3306/07/2020Change the brscan5 scan settings using XSane (Linux)
- 3406/07/2020Important points for specifying the scan area (Linux)
- 3506/07/2020What driver package format is supported by my Linux distribution?
- 3602/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3706/04/2020Delete a network scanner entry. (Linux)
- 3821/03/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 3929/01/2019Command List of brscan. (Linux)
- 4019/04/2017Check the firmware version.
- 4125/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.