FAQs & Troubleshooting
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50 Results
- 1Load Receipts, Clippings, Photos, and Other Documents
- 2Load Non-standard Size Documents
- 3Load Documents Longer than Standard Size
- 4Load Documents
- 5Load Business Cards
- 6How to identify your Operating System (OS).
- 7Load a Plastic Card
- 8Load Standard Size Documents
- 9Scanning and Other Problems
- 10What driver package format is supported by my Linux distribution?
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Document Jam
- 13Replace the Pick Up Roller
- 14Reset the Usage Counters
- 15Save Scanned Documents on Your Computer
- 16Install PaperPort™ 12SE / 14SE (Windows)
- 17Open the Control Panel (For Windows)
- 18Replace the Brake Roller
- 19Update the Driver or Firmware for your Brother machine
- 20I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Check the firmware version.
- 24Uninstall the Brother Software and Drivers (Windows)
- 25Clean the Scanner and Rollers
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27Acceptable Documents
- 28Reset Your Brother Machine
- 29Set Up the Brother Machine Using Remote Setup (Mac)
- 30Set Up the Brother Machine Using Remote Setup (Windows®)
- 31Uninstall the driver (OS X 10.10 or greater).
- 32Printing/ Scanning with a mobile device
- 33Scan using XSane or GIMP (Linux)
- 34Where can I download Brother iPrint&Scan application for Mac?
- 35Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 36Error and Maintenance Indications
- 37Service Call Indications
- 38Important points for specifying the scan area (Linux)
- 39Configure the Scan to Email Feature (Linux)
- 40Command List of brscan. (Linux)
- 41Check Supplies Replacement Cycle
- 42Open the "Scanners and Cameras" and Properties.
- 43Check the Serial Number
- 44Pre-Required Procedures (Linux)
- 45Change the General Settings Using Remote Setup
- 46My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 47Uninstall the scanner driver. (Linux)
- 48Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 49Delete a network scanner entry. (Linux)
- 50Uninstall Scan-key-tool. (Linux)