FAQs & Troubleshooting
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51 Results
1.
Load Documents
2.
Load Documents Longer than Standard Size
3.
Load Business Cards
4.
Install PaperPort™ 12SE / 14SE (Windows)
5.
Reset Your Brother Machine
6.
Load Standard Size Documents
7.
What driver package format is supported by my Linux distribution?
8.
Reset the Usage Counters
9.
Load Receipts, Clippings, Photos, and Other Documents
10.
Replace the Pick Up Roller
11.
Document Jam
12.
Where can I download Brother iPrint&Scan application for Mac?
13.
Acceptable Documents
14.
How to identify your Operating System (OS).
15.
Load Non-standard Size Documents
16.
Load a Plastic Card
17.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
Clean the Scanner and Rollers
20.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
21.
Replace the Brake Roller
22.
The scanning speed is slow when scanning from my machine. (Windows)
23.
Scan using XSane or GIMP (Linux)
24.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
25.
Uninstall the driver (OS X 10.10 or greater).
26.
Command List of brscan. (Linux)
27.
Important points for specifying the scan area (Linux)
28.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
29.
Scanning and Other Problems
30.
Save Scanned Documents on Your Computer