FAQs & Troubleshooting
Latest |
38 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 127/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 224/05/2024What is the default password for my Brother machine?
- 324/05/2024What is the default password for my BRAdmin, Remote Setup or Web Based Management?
- 410/01/2024Your Brother Machine Cannot Scan over the Network *
- 510/01/2024Access Web Based Management *
- 610/01/2024Card Jam *
- 710/01/2024Replace the Pick Up Roller *
- 810/01/2024Replace the Separation Pad *
- 910/01/2024Reset the Network Settings to Factory Default *
- 1026/12/2023I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
- 1113/12/2023Set up your Brother machine on a wireless network (Windows/macOS)
- 1230/11/2023Install the Output Tray
- 1330/11/2023Discover the MAC address of the Brother network card.
- 1430/11/2023Check your machine's IP Address or Node Name
- 1529/11/2023My PC does not have a USB port or the USB cable and USB port shape are different.
- 1606/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1706/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1823/01/2023Update the Driver or Firmware for your Brother machine
- 1913/12/2022How to identify your Operating System (OS).
- 2022/08/2022Configure the Scan to Email Feature (Linux)
- 2123/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2220/04/2022Uninstall the Brother Software and Drivers (Windows)
- 2314/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2411/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 2524/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2611/03/2022Check the firmware version.
- 2729/11/2021A security warning appears when accessing Web Based Management via HTTPS.
- 2829/11/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 2912/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3029/07/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 3106/07/2020Change the brscan5 scan settings using XSane (Linux)
- 3206/07/2020Important points for specifying the scan area (Linux)
- 3306/07/2020What driver package format is supported by my Linux distribution?
- 3402/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3506/04/2020Delete a network scanner entry. (Linux)
- 3606/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 3721/03/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 3829/01/2019Command List of brscan. (Linux)