FAQs & Troubleshooting
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284 Results
- 1(Video) Load paper (A4>Tray #1 / A3>Tray #2)
- 2(Video) Load paper in the Multi-Purpose tray (MP tray)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Load A4/Letter paper
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6(Video) Load A3/Ledger paper (Tray1)
- 7What is Brother Web Connect?
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 10Print using only the black ink cartridge when the Color cartridges have run out.
- 11Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 12My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 13My Brother machine could not be found over the network when I installed drivers on my PC.
- 14(Video) Unpack your Brother machine
- 15I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 16What is AirPrint?
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18(Video) Install Ink Cartridges
- 19Configure and use the Scan to Network feature (For Windows)
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21(Video) Connect telephone line and power cords
- 22Use voice mail on the same line as my Brother machine.
- 23Load Paper in the Multi-purpose Tray (MP Tray)
- 24I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 25Loading paper (A4 > Tray #1 / A3 > Tray #2)
- 26A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 27What is Brother iPrint&Scan?
- 28Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30Discover the MAC address of the Brother network card
- 31Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 32Cannot Detect
- 33Document Jam (With Video Instructions)
- 34Forward a fax to another fax machine when my machine has a mechanical problem.
- 35Paper Jam (With Video Instructions)
- 36What is Distinctive Ring and how do I program it?
- 37Add your Brother machine with AirPrint (macOS)
- 38Delete print jobs from the print queue.
- 39The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 40I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 41Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 42Out of Memory
- 43Improve poor print quality.
- 44Reset the network settings to the factory default.
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 47(Video) Load an Envelope (Manual Feed Slot)
- 48When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 49When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 50Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)