FAQs & Troubleshooting
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MFC-J5720DW
284 Results
1.
(Video) Load paper (A4>Tray #1 / A3>Tray #2)
2.
(Video) Load paper in the Multi-Purpose tray (MP tray)
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
(Video) Load A4/Letter paper
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
(Video) Load A3/Ledger paper (Tray1)
7.
What is Brother Web Connect?
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
10.
Print using only the black ink cartridge when the Color cartridges have run out.
11.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
12.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
13.
My Brother machine could not be found over the network when I installed drivers on my PC.
14.
(Video) Unpack your Brother machine
15.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
16.
What is AirPrint?
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
(Video) Install Ink Cartridges
19.
Configure and use the Scan to Network feature (For Windows)
20.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
21.
(Video) Connect telephone line and power cords
22.
Use voice mail on the same line as my Brother machine.
23.
Load Paper in the Multi-purpose Tray (MP Tray)
24.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
25.
Loading paper (A4 > Tray #1 / A3 > Tray #2)
26.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
27.
What is Brother iPrint&Scan?
28.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
29.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
30.
Discover the MAC address of the Brother network card