FAQs & Troubleshooting
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MFC-J5720DW
283 Results
1.
(Video) Load paper (A4>Tray #1 / A3>Tray #2)
2.
(Video) Load paper in the Multi-Purpose tray (MP tray)
3.
(Video) Load A4/Letter paper
4.
What is Brother iPrint&Scan?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Paper Jam (With Video Instructions)
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
(Video) Install Ink Cartridges
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
(Video) Load A3/Ledger paper (Tray1)
11.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
12.
Print using only the black ink cartridge when the Color cartridges have run out.
13.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
14.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
15.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
16.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
17.
Load paper in the paper tray
18.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
19.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
20.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
21.
(Video) Unpack your Brother machine
22.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
23.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
24.
Unable to Print XX or Unable to Initialize XX (With Video Instructions)
25.
What is Brother Web Connect?
26.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
27.
Can I print from or scan to Android™ Smartphone?
28.
I cannot find some option in the Printing preferences. (For Windows)
29.
I still receive the error message "Paper Jam" after I removed the jammed paper. (With Video Instructions)
30.
Print a web page from iPrint&Scan when using an Android™ mobile device.