FAQs & Troubleshooting
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288 Results
- 1Load paper.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Does NC-2200w work with Windows Vista?
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5How do I clean white or black spots on printed documents?
- 6How do I load legal size paper in the paper tray?
- 7Load envelopes, labels, or thick paper into the manual feed slot.
- 8The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 9I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 10"Paper Jam Rear" error appears on the LCD. What should I do?
- 11Can I print using the IPP protocol on Windows XP?
- 12How do I check if the MFC has faxes in its memory when it has a mechanical problem?
- 13Can I use non-Brother or third party supplies with the Brother machine?
- 14My FAX/MFC will not Dial. Why?
- 15Can I print from or scan to Android™ Smartphone?
- 16When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 17I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 18I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 19I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 20I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 21I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 22The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 23I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 24When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 25What is Distinctive Ring and how do I program it?
- 26Delete print jobs from the print queue.
- 27Scan and save a document in PDF format (Scan to File)
- 28When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 29Scan multiple pages into one file instead of each scan being saved as a separate file.
- 30I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 31How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 32I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 33When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 34How can I improve poor print quality ?
- 35I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 36I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 37How do I know the current network configuration?
- 38My Brother machine misfeeds paper.
- 39Protect your Brother machine against unauthorised access over the network
- 40Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 41What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 42How do I check if the MFC has faxes in its memory?
- 43What are the recommended specifications for the paper I should use on my product?
- 44"Paper Jam Inside" error appears on the LCD. What should I do?
- 45What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 46What is the BRAdmin Professional software used for?
- 47I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 48My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50What driver package format is supported by my Linux distribution?