FAQs & Troubleshooting
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MFC-7420
288 Results
1.
Load paper.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Does NC-2200w work with Windows Vista?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
How do I clean white or black spots on printed documents?
6.
How do I load legal size paper in the paper tray?
7.
Load envelopes, labels, or thick paper into the manual feed slot.
8.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
9.
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
10.
"Paper Jam Rear" error appears on the LCD. What should I do?
11.
Can I print using the IPP protocol on Windows XP?
12.
How do I check if the MFC has faxes in its memory when it has a mechanical problem?
13.
Can I use non-Brother or third party supplies with the Brother machine?
14.
My FAX/MFC will not Dial. Why?
15.
Can I print from or scan to Android™ Smartphone?
16.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
17.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
18.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
19.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
20.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
21.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
22.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
23.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
24.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
25.
What is Distinctive Ring and how do I program it?
26.
Delete print jobs from the print queue.
27.
Scan and save a document in PDF format (Scan to File)
28.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
29.
Scan multiple pages into one file instead of each scan being saved as a separate file.
30.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?