FAQs & Troubleshooting
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219 Results
- 1(Video) Load A4/Letter paper
- 2My Brother machine could not be found over the network when I installed drivers on my computer.
- 3I cannot find some option in the Printing preferences. (For Windows)
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 7The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 8Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9How to identify your Operating System (OS).
- 10Change the printer driver settings (Windows/macOS)
- 11Add your Brother machine with AirPrint (macOS)
- 12I cannot find some options in the Print dialog box (macOS 11 or later)
- 13Check the remaining ink or toner level (Linux)
- 14Setup a Brother machine on a wireless (Wi-Fi) network.
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17(Video) Paper is Jammed in the Paper Tray
- 18(Video) Connect the cord
- 19I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 20(Video) Cannot Detect
- 21Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 22What driver package format is supported by my Linux distribution?
- 23Load and Print Envelopes Using the MP Tray
- 24Load Paper in the Multi‑purpose Tray (MP Tray)
- 25I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 26(Video) Unpack your Brother machine and install the toner cartridge
- 27What is Brother iPrint&Scan?
- 28Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 29(Video) Paper is Jammed inside the Machine
- 30Paper is Jammed in the MP tray
- 31Open the Status Monitor
- 32After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 33Load and Print Labels Using the MP Tray
- 34Can I use non-Brother or third party supplies with the Brother machine?
- 35What can happen if the wrong paper is used in your machine.
- 36(Video) Replace the Toner Cartridge
- 37Where can I download Brother iPrint&Scan application for Mac?
- 38Install BRAdmin Professional 3
- 39(Video) Set up your Brother machine
- 40Replace Drum
- 41No Paper T1
- 42The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 43Install the built-in drivers (For Windows 8 and Windows 10)
- 44Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 46(Video) Paper is Jammed in the 2-sided Tray
- 47(Video) Paper is Jammed in the Back of the Machine
- 48Reset the Network Settings to the Factory Settings
- 49I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 50What is the default password for my Brother machine?