FAQs & Troubleshooting
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HL-L2385DW
218 Results
1.
(Video) Load A4/Letter paper
2.
(Video) Replace the Toner Cartridge
3.
(Video) Paper is Jammed in the Paper Tray
4.
The printer status is Offline or Paused.
5.
(Video) Paper is Jammed in the Back of the Machine
6.
Setup a Brother machine on a wireless (Wi-Fi) network.
7.
(Video) Paper is Jammed in the 2-sided Tray
8.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
9.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
11.
(Video) Connect the cord
12.
My Brother machine could not be found over the network when I installed drivers on my computer.
13.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
14.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
15.
What is Brother iPrint&Scan?
16.
(Video) Paper is Jammed inside the Machine
17.
I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
18.
(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
19.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
20.
(Video) Cannot Detect
21.
Replace Drum
22.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
23.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
24.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
25.
(Video) Unpack your Brother machine and install the toner cartridge
26.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
27.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
28.
Add your Brother machine with AirPrint (macOS)
29.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
30.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)