FAQs & Troubleshooting
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181 Results
- 1The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 2The printer status is Offline or Paused.
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4What can happen if the wrong paper is used in your machine.
- 5Print on labels and envelopes from the MP tray.
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 8Delete print jobs from the print queue.
- 9I cannot find some option in the Printing preferences. (For Windows)
- 10Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 11The paper is skewed when it's printed.
- 12I cannot print from my computer via network. (For Windows)
- 13The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 14I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 15Can I print from or scan to Android™ Smartphone?
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17Cannot print after a Windows 10 update (June 2020)
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19What is Brother iPrint&Scan?
- 20Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 21I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 23I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 24How do I clear Jam Rear/ Duplex?
- 25Printouts have a curl or wave.
- 26My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 27I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 28Protect your Brother machine against unauthorised access over the network
- 29Use the Universal Printer Driver for PCL
- 30Verify the Brother machine connected to the Wired Network (For Windows)
- 31Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 32Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 33Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 34I cannot print from my computer via USB.
- 35The printer prints unexpectedly or it prints garbage.
- 36Printouts have wrinkles or creases.
- 37What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 38What is the BRAdmin Professional software used for?
- 39What is the recommended paper?
- 40The printed letters are slanted, positioned incorrectly.
- 41Open the Status Monitor
- 42What is the difference between the toner cartridge and the drum unit?
- 43I updated the Web BRAdmin and cannot enable the logging function.
- 44How do I print a Test page?
- 45Uninstall the drivers. (Mac OS X 10.5)
- 46The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 47I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 48Open the Control Panel (For Windows)
- 49Print a web page from iPrint&Scan when using an Android™ mobile device.
- 50Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.