FAQs & Troubleshooting
![]() |
Popular |
150 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Load A5 paper
- 3Jam Inside
- 4Load paper in the paper tray
- 5What is Brother iPrint&Scan?
- 6(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 9The printer status is Offline or Paused.
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17The printer is not printing or prints unexpectedly.
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19(Video) Unpack your Brother machine
- 20Protect your Brother machine against unauthorised access over the network
- 21Delete print jobs from the print queue.
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Turn the Toner Save Mode on or off.
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25Can I print from or scan to Android™ Smartphone?
- 26Cooling Down
- 27Uninstall the Brother Software and Drivers (Windows)
- 28My Brother machine could not be found over the network when I installed drivers on my PC.
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 32Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 33Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 34Drum End Soon
- 35Jam Tray
- 36Replace Toner
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38Check the remaining ink or toner level (Linux)
- 39I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 40Verify the Brother machine connected to the Wireless Network (For Windows)
- 41The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 42Can I use AirPrint with my Brother machine?
- 43What is Toner Continue Mode?
- 44Change the printer driver settings (Windows/macOS)
- 45Cover is Open
- 46Can I use non-Brother or third party supplies with the Brother machine?
- 47Discover the MAC address of the Brother network card
- 48Check the IP addresses of your PC and the Brother machine
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?