FAQs & Troubleshooting
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101 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I adjust the sensitivity of the operation keys?
- 3The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 4How do I wind the bobbin?
- 5Touch panel is malfunctioning.
- 6How do I thread the machine (Threading the upper thread)?
- 7"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 8How do I adjust thread tension for embroidering?
- 9How do I change the needle ?
- 10The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 11How do I remove or attach the Embroidery foot ?
- 12Data cannot be saved to the machine
- 13Data cannot be transferred even though the machine number has been input. (M5622201)
- 14Stitches are skipped
- 15How do I set the bobbin?
- 16"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 17"F03" appears on the LCD. What does it mean?
- 18Data cannot be saved to a USB flash drive
- 19The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 20"F07" appears on the LCD. What does it mean?
- 21It is difficult to remove the needle plate cover from the machine. (How do I remove the needle plate cover from the machine?)
- 22How do I hoop the fabric in the embroidery frame?
- 23"Preventive maintenance is recommended." ppears on the LCD.
- 24Embroidery
- 25M4345001 appears on the Artspira app screen.
- 26How to disconnect the machine from Artspira using the Artspira app
- 27"F05" appears on the LCD. What does it mean?
- 28M2513631 appears on the Artspira app screen.
- 29How to change the needle stop position
- 30"F06" appears on the LCD. What does it mean?
- 31Where do I put the oil in my machine?
- 32"USB media error" message appears on the LCD. What does it mean?
- 33"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 34"This pattern cannot be used." message appears on the LCD. What does it mean?
- 35How do I clean the race?
- 36How to unsubscribe from Artspira
- 37How to connect your machine and transfer data to Artspira
- 38M6331001 appears on the Artspira app screen.
- 39How to find the security information (SSID and network key) for your home network
- 40"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 41How do I attach or remove the Embroidery Unit?
- 42"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 43E92001 appears on the Artspira app screen.
- 44The pattern transferred from the Artspira app does not appear on the screen of the machine
- 45[Embroidery machine users] How to retrieve the data transferred from Artspira
- 46After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 47How to change the displayed language
- 48How to stop "Send usage information to help improve Brother products and services"
- 49M3124301 appears on the Artspira app screen.
- 50How to set up the wireless network connection with the wizard on the machine