FAQs & Troubleshooting
Popular |
106 Results
- 1Replace Pick up roller
- 2The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 3Duplex (two-sided) scan
- 4Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5What is Brother iPrint&Scan?
- 6Configuring frequently-used scan settings on your computer.
- 7Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9Document Jam
- 10Your Scanner Cannot Be Detected on the Network During Installation
- 11When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 12When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 13Replace Reverse Roller
- 14Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16Configuring frequently-used scan settings on your Brother machine.
- 17Can not scan a long document.
- 18How to identify your Operating System (OS).
- 19(Video) Update the Driver or Firmware for your Brother machine
- 20"Multifeed detection" or "Multifeed Detection Error"
- 21I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25Wireless setup is requesting a WPS PIN to complete the setup
- 26If You Want to Check that Your Network Devices are Working Correctly
- 27Paper suitable for scanning
- 28What is Brother Web Connect?
- 29"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 30Wireless LAN Error Codes
- 31Scan error due to length, reduce length
- 32The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 33The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 34Enable the Brother machine's network interface.
- 35The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 36I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 37Unable to Scan XX
- 38Can I print from or scan to Android™ Smartphone?
- 39Open the Control Panel (For Windows)
- 40Changing scan settings in ControlCenter.
- 41Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 42Download a file from the "Downloads" section and save it to Windows 8 computer.
- 43Out of Memory
- 44Set up your Brother machine on a wireless network.
- 45What is the default password for my Brother machine?
- 46Reset the Scheduled maintenance counter
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48Load Documents
- 49Discover the MAC address of the Brother network card
- 50Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater