FAQs & Troubleshooting
![]() |
Latest |
134 Results
- 10121/05/2009What does "MACHINE ERROR XX" mean?
- 10227/03/2009"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
- 10313/01/2009What is Distinctive Ring and how do I program it?
- 10416/12/2008I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 10516/12/2008What does "COMM.ERROR" on the LCD display mean?
- 10612/12/2008How can I clear the "PLS OPEN COVER" error message on LCD?
- 10704/12/2007I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 10820/08/2007Can I print using only the black ink cartridge when the Color cartridges have run out?
- 10926/06/2007Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 11001/06/2007When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 11121/09/2006How do I clear the message "MFC is Busy" or "Connect Failure"?
- 11207/09/2006How do I program the date and time?
- 11306/09/2006Can I reduce the size of a received fax on this machine?
- 11429/08/2006Can I confirm that the FAX was sent correctly?
- 11524/08/2006Where can I find the serial number for my unit?
- 11624/08/2006How do I clean the Scanner to improve the copy or fax quality?
- 11724/08/2006I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 11824/08/2006Is there any way to view how much ink is remaining?
- 11924/08/2006When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 12024/08/2006Why are my sent faxes always received with a black vertical line down the page?
- 12124/08/2006How can I configure Windows® XP to send faxes?
- 12224/08/2006I'm using Windows®. Print speed is too slow. What can I do?
- 12322/08/2006Can I still receive faxes or calls when the machine is switched off?
- 12421/08/2006Why can't I print when an ink cartridge is empty?
- 12518/08/2006Is there any way to reduce Ink consumption?
- 12618/08/2006When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 12724/05/2006I cannot receive a color fax. Why?
- 12811/05/2006How do I replace the Ink Cartridge?
- 12910/05/2006Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 13025/04/2006Where is the full User's Guide? I can't find enough information in the paper manual.
- 13103/04/2006When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 13230/03/2006When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 13308/11/2005Vertical streaks appear in my copies.
- 13412/09/2005Black Ink is still wet after printing on Glossy Paper (For PC Printing).